Last Updated: September 8, 2026

Welcome to PigeonBase ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and web platform (collectively, the "Service").

Please read this Privacy Policy carefully. By using PigeonBase, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.

1. Information We Collect

1.1 Personal Information You Provide

When you register and use PigeonBase, we collect the following personal information:

• Account Information: Full name, email address, password (encrypted)
• Profile Information: Phone number, country, city, profile photo (optional)
• Preferences: Preferred pigeon type, preferred app mode (Finder/Trader), language preference
• Contact Information: Contact details you provide in pigeon reports or listings

1.2 Content You Create

• Pigeon Reports: Information about lost/found pigeons including descriptions, ring numbers, colors, locations, photos, videos, and audio recordings
• Listings: Pigeon sales listings including descriptions, prices, photos, videos, and audio
• Messages: Direct messages sent to other users, including text, audio messages, and images
• Wanted Ads: Requests for specific pigeons including descriptions and budget information
• Reviews and Feedback: Reviews you write about sellers and feedback you provide about the app
• Offers: Purchase offers you make on listings

1.3 Information Collected Automatically

• Usage Data: Pages visited, features used, time spent on the app, click patterns
• Device Information: Device type, operating system, browser type, IP address, unique device identifiers
• Location Data: Approximate location based on IP address (we do NOT collect precise GPS coordinates unless you explicitly provide an address)
• Cookies and Similar Technologies: We use cookies and local storage to remember your preferences and maintain your session

1.4 Information from Third Parties

We do not purchase or receive personal information from data brokers or third-party services. All information is provided directly by you.

2. How We Use Your Information

We use your information for the following purposes:

• Provide and Maintain the Service: To create and manage your account, display your reports and listings, facilitate messaging between users
• Personalization: To customize your experience based on your preferred pigeon type and app mode
• Communication: To send you notifications about likes, messages, offers, and system updates
• Matching: To help you find lost/found pigeons or connect buyers with sellers
• Safety and Security: To detect and prevent fraud, abuse, and illegal activity
• Analytics: To understand how users interact with the app and improve our Service
• Legal Compliance: To comply with legal obligations and enforce our Terms of Service
• Customer Support: To respond to your inquiries and provide assistance

3. How We Share Your Information

We respect your privacy and do not sell your personal information. We share your information only in the following circumstances:

3.1 Public Information

The following information is publicly visible to all users of PigeonBase:

• Your pigeon reports (lost/found) including photos, videos, audio, descriptions, and general location (city/country)
• Your marketplace listings including all listing details
• Your wanted ads
• Your profile name and photo (if provided)
• Reviews you write about sellers

3.2 With Other Users

• Contact Information: Your phone number and email are shared only with users you choose to contact or who contact you about your reports/listings
• Messages: Direct messages are private between you and the recipient

3.3 Service Providers

We use the following third-party service providers:

• Base44 (Platform Provider): Hosts our database, manages authentication, and provides backend infrastructure
• Cloud Storage Providers: Store uploaded photos, videos, and audio files securely
• Map Services: Provide map functionality for location selection

3.4 Legal Requirements

We may disclose your information if required by law or in response to:

• Legal processes (subpoenas, court orders)
• Requests from law enforcement or government agencies
• Protection of our rights, property, or safety, or that of our users or the public
• Detection and prevention of fraud or security issues

3.5 Business Transfers

If PigeonBase is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice in the app before your information is transferred.

4. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy:

• Active Accounts: Your information is retained as long as your account is active
• Deleted Accounts: When you delete your account, all personal information is permanently deleted within 30 days, in compliance with GDPR Article 17 (Right to Erasure)
• Legal Obligations: Some information may be retained longer if required by law (e.g., financial records for tax purposes)
• Backups: Deleted data may persist in our backup systems for up to 90 days before being permanently purged

5. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

5.1 GDPR Rights (European Users)

• Right to Access: Request a copy of your personal data
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Delete your account and all associated data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to certain processing of your data
• Right to Withdraw Consent: Withdraw consent for data processing at any time

5.2 CCPA Rights (California Users)

• Right to Know: Request disclosure of personal information collected about you
• Right to Delete: Request deletion of your personal information
• Right to Opt-Out: Opt out of the sale of personal information (Note: We do NOT sell personal information)
• Right to Non-Discrimination: Not be discriminated against for exercising your privacy rights

5.3 How to Exercise Your Rights

To exercise any of these rights:

• Account Deletion: Use the "Delete Account" button in your profile settings
• Data Access/Correction: Edit your information directly in the app's profile settings
• Other Requests: Contact us at privacy@pigeonbase.com

We will respond to your request within 30 days. Verification of your identity may be required.

6. Security of Your Information

We implement appropriate technical and organizational security measures to protect your personal information:

• Encryption: All data transmitted between your device and our servers is encrypted using HTTPS/TLS
• Password Security: Passwords are hashed and never stored in plain text
• Access Controls: Only authorized personnel have access to user data
• Regular Security Audits: We conduct regular security assessments
• Secure Infrastructure: Data is hosted on secure cloud infrastructure with enterprise-grade security

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

7. Children's Privacy

PigeonBase is not intended for children under the age of 13 (or 16 in the European Union). We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at privacy@pigeonbase.com, and we will delete such information within 72 hours.

8. International Data Transfers

PigeonBase is a global platform. Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws.

When we transfer data internationally, we ensure appropriate safeguards are in place, such as:

• Standard Contractual Clauses approved by the European Commission
• Compliance with Privacy Shield frameworks (where applicable)
• Ensuring service providers implement adequate data protection measures

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience:

• Essential Cookies: Required for the app to function (authentication, session management)
• Preference Cookies: Remember your settings (language, theme, preferred mode)
• Analytics Cookies: Help us understand how you use the app
• Local Storage: Store data locally on your device for offline functionality

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of PigeonBase.

10. Third-Party Links and Services

PigeonBase may contain links to third-party websites, services, or content (e.g., map services, social media). We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

When we make changes:

• We will update the "Last Updated" date at the top of this policy
• For significant changes, we will notify you via email or in-app notification
• Continued use of PigeonBase after changes constitutes acceptance of the updated policy

We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to your inquiry within 30 days.

13. Data Protection Officer (DPO)

For EU/EEA residents, if you have concerns about how we handle your personal data, you may also contact our Data Protection Officer at dpo@pigeonbase.com.

14. Right to Lodge a Complaint

If you are located in the European Economic Area (EEA) or UK, you have the right to lodge a complaint with your local supervisory authority if you believe we have violated your data protection rights.